Rotorua Tenancy Services Office
The Rotorua office handles tenancy disputes for the Bay of Plenty area, including bond claims, rent arrears, property damage, and other issues covered by the Residential Tenancies Act 1986.
Most hearings are now conducted by teleconference or video link. You can still visit the office in person for enquiries and to submit applications.
How to File a Bond Dispute
To file a bond dispute at the Rotorua Tenancy Tribunal:
- Complete the Tenancy Tribunal application form online at tenancy.govt.nz or in person
- Pay the filing fee of $20.44
- Provide supporting evidence (inspection reports, photos, correspondence)
- Wait for a hearing date (typically 4–6 weeks)
The Tribunal's decision is legally binding on both parties.
Don't let your landlord keep your bond. Generate your demand letter now
Skip the Tribunal — Try a Demand Letter First
Before filing with the Tribunal, consider sending your landlord a formal demand letter. A well-written letter citing the Residential Tenancies Act often resolves disputes in days rather than weeks.
BondReclaim generates a professional demand letter tailored to your situation for $49 — a fraction of the time and stress of a Tribunal hearing. Most landlords respond within 7–14 days.