Cookies Policy
Last updated: March 2026
This Cookies Policy explains what cookies are, how BondReclaim ("we", "us", "our") uses them on bondreclaim.co.nz, and how you can manage your cookie preferences. For broader information about how we handle your data, please see our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to website owners.
Cookies may be "session" cookies (deleted when you close your browser) or "persistent" cookies (remain on your device for a set period or until you delete them).
2. Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function correctly. They cannot be switched off. They are usually set in response to actions you take, such as setting privacy preferences or completing the intake form.
| Cookie | Purpose | Duration |
|---|---|---|
__stripe_mid | Stripe fraud prevention & payment processing | 1 year |
__stripe_sid | Stripe session tracking for payment security | Session |
2.2 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics (loaded via Google Tag Manager) to measure website performance and improve our service.
| Cookie | Purpose | Duration |
|---|---|---|
_ga | Distinguishes unique users for Google Analytics | 2 years |
_ga_* | Maintains session state for Google Analytics 4 | 2 years |
Google Analytics data is anonymised and aggregated. We do not use it to identify individual users. For more information on how Google processes your data, see Google's Privacy Policy.
2.3 Functional Cookies
We do not currently use functional cookies (e.g. for personalisation or remembering preferences). If we introduce them in the future, we will update this policy accordingly.
3. Third-Party Cookies
Some cookies on our website are set by third parties. We do not control these cookies. The third parties that may set cookies include:
- Stripe — for payment security and fraud detection. See Stripe's Privacy Policy.
- Google — for analytics and performance tracking. See How Google Uses Cookies.
4. Managing Your Cookie Preferences
Most web browsers allow you to control cookies through their settings. You can typically:
- View what cookies are stored on your device
- Delete individual or all cookies
- Block third-party cookies
- Block cookies from specific websites
- Block all cookies
- Delete all cookies when you close your browser
Here are links to cookie management instructions for major browsers:
You can also opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
5. Impact of Disabling Cookies
If you choose to block or delete cookies, some parts of our website may not function as intended. Specifically:
- Blocking essential cookies may prevent the payment process from completing successfully.
- Blocking analytics cookies will not affect your ability to use the Service — it only means your visit will not be included in our aggregated analytics data.
6. "Do Not Track" Signals
Some browsers send a "Do Not Track" (DNT) signal. There is currently no universal standard for how websites should respond to DNT signals. At this time, our website does not respond to DNT signals, but you may manage cookies using the methods described above.
7. Changes to This Cookies Policy
We may update this Cookies Policy to reflect changes in our practices or for regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: privacy@bondreclaim.co.nz
- Website: bondreclaim.co.nz